wEBSITE CARE & WEBSITE INSURANCE PLANS
Web Maintenance Packages Springfield MA
SPECIFICALLY BUILT TO GROW WITH THE NEEDS OF OUR PARTNERS
Software Updates | Security Monitoring | Backups | Restyling | Content Updates | Insight Reports | Auditing & More
For use with WordPress, Shopify, Wix, Weebly, Magento and other CMS
STARTER
For non intensive business sites- Software updated Monthly
- 1 Content Update
- 1 Site Back Up
- Basic Security Report
- Basic Analytic Report
- Update Cleanup
- 48hr Email/Ticket Support
- for E-Commerce
- Development-UI/UX Hours
- Search Console Insights
TRACTION
Perfect for with few monthly changes- Software updated bi-weekly
- 3 Content Updates
- 2 Site Back Ups
- Security Report
- Expanded Analytic Report
- Uptime Monitoring
- 24hr Email/Ticket Support
- E-Commerce with <15 items
- 30 Minutes of Development
- Search Console Insights
SUPERSTAR
Keep your presence fresh for your customers- Software updated weekly
- 6 Content Updates
- Weekly Site Back Ups(4)
- Security Report
- Full Analytic Report
- Uptime Monitoring
- Same Day Support
- E-Commerce with <35 items
- 1 Development Hour
- Search Console Insights
- Keyword Strategy Insight
CONCIERGE
Treated like one of our own- Software updated daily
- 10 Content Updates
- Daily Site Back Ups
- Security Report
- Full Analytic Report
- Personal Phone/Text Support
- E-Commerce with <100 items
- 2 Development Hours
- SEO Monitoring & Strategy
- Midnight Support (12AM EST)
FAQ about Website Maintenance Plans
We like to think of our website ‘maintenance’ packages as Website Insurance & Care Plans. Building a great looking website is only part of the battle. The other part is keeping that website looking great and functioning well.
Unfortunately, things break. Things being websites. This can be due to a number of reasons such as code framework updates, code deprecation, software conflicts, security vulnerabilities and even malware (yikes). If your site is down, misfunctioning or the layout appears messed up for a potential customer, you're losing revenue and time. GET R2 can take the stress off of your back so you can do what you're great at, running your business.
Nope! We just need your admin level credentials and a few other details and we'll get you on our program. Your site must be in good condition & live already for us to take care of it. This is due to the allotted development hours included in each plan. If you need a whole new website redesign on your respective CMS or platform, we can help you with that.
A content post is any media, be it text (blog), product or image, you need us to add to your site for that month. A content post is NOT a UX/UI or design change, though if you have a site-wide announcement banner, we will update that ONCE per your allotted amount of content posts. Example: You have 3 content posts for the month, we will also update your banner for you 3 times at no extra cost.
NO we do not. You must create your own content or have it generated for you. You may also be interested in one of our SEO & Digital Marketing packages that include multiple sets of media.
For some plans, we offer UI/UX changes with allotted hours per month, known as Development Hours. This includes tweaking colors, buttons, fonts, sizes, some raw code such as webhooks, etc. It also includes integrating new or existing features into your website if you need and setting them up depending on complexity. For full integrations that add totally new functionality, separate development hours may need to be agreed upon.
Lucky for you, we'll have a few redundant backups of your site in multiple places. If you're not hosted by GET R2, we can usually setup backups on your server level, along with us taking manual snapshots upon our maintenance work for you. ALL GET R2 Website Care & Insurance plans come with initial security analysis so we can gauge complexity and know what to monitor.
Please contact us for a customized quote so we can take a look at what you're dealing with! We'll be here to help you.